Overages & Small Print

The not so small print!
Extras:

  • Extra storage – £100/month for 100MB on small deal
  • Extra storage – £250/month for 1GB on big deal
  • Extra storage – £400/month for 10GB on Unlimited
  • Closing bibles start from £100 for USB/DVD or digitally signed internet delivery. Couriers included. £50 for digital download of all files, or free for DIY.
  • Additional users £20 per user per month (only applies to plans that don’t have unlimited users).

Definitions

  • Monthly plans are billed monthly in advance, any overages added to the next months bill.
  • Credit card or direct debit only.
  • Contract auto renews at the end of the month unless cancelled.
  • Quarterly plans are billed 3 months in advance, any overages added to the next quarters bill.
  • Contract auto renews at the end of the 3 month period for another 3 months unless cancelled.
  • Multiple project plans are billed monthly, on a 12 month contract, which auto renews unless cancelled.
  • Unlimited storage subject to fair use limit of 40GB. More storage available in Extras.
  • Admin users can upload, edit, move and delete documents (Admins have either Manager or Collaborator permissions – see here for more info). 
  • Read Only users cannot edit documents, but can ask questions for the Q&A modules (Read Only users have Consumer, Consumer PDF Print or Consumer View-Only permissions – see here for more info).
  • Admin users can upload, edit, move and delete documents.
  • Internal users are users with upload or edit permissions.
  • VAT will be charged for UK businesses.
  • Restricted users are users who cannot edit files.
  • 24×7 emergency support included for all plans – if something isn’t working we will fix it.

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