Cookie Policy

What Are Cookies?

Cookies are small pieces of data (memory files) stored on your computer or device via your browser by sites you visit. Like most websites, we use cookies to improve your experience – remembering preferences, enabling secure logins, and supporting analytics.

Cookies may last for a single session or persist across multiple visits. Some are set by us, others by trusted third parties (e.g. analytics or live chat tools).

How We Use Cookies

We use cookies to:

  • Remember preferences and login status
  • Enable chat and support tools
  • Analyse site usage to improve performance
  • Help us run ads more effectively

When you submit forms, use live chat, or interact with features on our site, cookies may be set to store session details.

Managing Your Cookies

When you first visit the site, we show a message about cookies. By continuing to use the site or clicking “accept”, you agree to our cookie use.

You can withdraw consent or block cookies in your browser settings. Doing so may limit some features. For guidance:

Cookies We Use

Cookie Name

Type

Purpose

Who Sets It

Duration

wp_lang, wp-settings

Functional

Saves WordPress user preferences

Projectfusion

Session

wordpress_logged_in_

Functional

Maintains WordPress session

Projectfusion

Session

shared_profile

Functional

Stores user profile info for support

Crisp.chat

Session

ph_phc_*, ph_*

Analytics

Tracks PostHog session data

Projectfusion / PostHog

7–30 days (est.)

mp_*, mp_b99be…

Analytics

Mixpanel tracking for engagement

Projectfusion

6 months (est.)

intercom-id-*, intercom-device-id-*

Functional

Live chat history & session via Intercom

Intercom

9 months

fs_uid, fpjs_user_id

Functional

Bot detection and fraud prevention

FingerprintJS

~1 year (est.)

crisp-client

Functional

Stores chat state between visits

Crisp.chat

6 months

_uetvid

Marketing

Bing ad tracking

Microsoft / Bing Ads

16 days – 1 year

_ga, _gid, _ga_*

Analytics

Google Analytics tracking

Google

1 day – 2 years

_fbp

Marketing

Facebook ad tracking

Facebook

3 months

_sp_id.*, _sp_ses.*

Analytics

Snowplow tracking (used by services like SoftwareAdvice)

3rd Party

1 year (est.)

_gcl_au

Marketing

Google Ads (conversion tracking)

Google Ads

3 months

OptanonConsent

Strictly Necessary

Remembers cookie consent preferences

OneTrust / GetApp

1 year (approx.)

__cf_bm, _cfuvid

Strictly Necessary

Cloudflare bot mitigation and session control

Cloudflare

30 minutes – Session

NID, SID, SAPISID, APISID, etc.

Functional/Security

Google session management and preferences

Google

Varies (months)

HSID, SSID, SIDCC

Functional/Security

Google account integrity/authentication

Google

~2 years

MUID, MSPTC

Marketing

Bing Ads tracking

Microsoft/Bing

~1 year

ELOQUA, eloqua

Marketing

Oracle Eloqua marketing automation tracking

Capterra / SoftwareAdvice

~2 years

General

We may update this policy occasionally, and changes will appear here. If significant, we’ll notify you on the site. This policy is one way we support GDPR compliance.

If you have questions, contact us at: support@projectfusion.com