Accepting Invites And Resetting Passwords – Managers & Admins

This article will explain how to accept invites and reset passwords as a site manager.

Members Page

On the Members page you will see a button called Reset Password, which will allow you to send a password reset email to a user, helping them re-gain access to the data room. This button opens a dialog box which allows you to:

• Send Reset (managers and admins) – Sends a system generated password reset email to the user.
• Send By Hand (admins only!) – Shows a new dialog box which lets you copy and paste a password reset message so you can manually email it – great for avoiding spam filtering issues.

Pending Invites Page

On the Pending Invites page you will see a button called Accept & Reset Password. This button opens a dialog box which allows you to:

• Accept Only (managers and admins) – Changes them from a pending to an active site member.
• Send Reset (managers and admins) – Accepts the members pending invite AND sends them a system generated password reset email.
• Send By Hand (admins only!) – Accepts the members pending invite AND shows a new dialog box which lets you copy and paste a password reset message so you can manually email it – great for avoiding spam filtering issues.

Hopefully this new addition to the Members and Pending Invites pages will help you to assist and manage users more effectively and reduce management work.